Ken Blanchard, Author of ‘The One Minute Manager,’ Ministers the Simple Truths of Great Customer Service

How a Supermarket Bagger Became a Role Model for Global Employees

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Since he co-wrote The One Minute Manager in 1982, Ken Blanchard has rarely been off the bestsellers list, having authored or co-authored 60 books and landed a spot in Amazon.com’s Hall of Fame, as one of the 25 top revenue generators of all time.

One of Dr. Blanchard’s favorite topics over the years has been customer service and how businesses can excel at it. He recently reissued his 2005 book, The Simple Truths of Service, which has sold more than 5 million copies. This week he joins host and reputation coach Dean Rotbart to share some of the common-sense wisdom that the book imparts.

By the way, Dean, who teaches the Reputation Tool Chest workshop at Wizard Academy, took the opportunity with Dr. Blanchard to make a couple of his own reputation recommendations to the legendary author. No one ever said that Dean, a former investigative reporter, isn’t dogged.

Photo: Dr. Ken Blanchard, Author
Posted: March 18, 2019
Monday Morning Run Time: 28:44

Wizard Academy Alumnus Matt Mason is the New Nebraska State Poet

Do the Arts Matter, and if They Do, Why?

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This week’s special guest, Matt Mason, was recently appointed by Nebraska Governor Pete Ricketts to be the state’s official poet.

It’s a position whose roots date back to 1921 and highlights the fact that the Cornhusker state is quite fertile ground for literary creativity.

For almost ten years, Matt has served as executive director of the Nebraska Writers Collective, a nonprofit group that promotes poets in the schools and organizes quality poetry programs for adults.

As the Nebraska State Poet, Matt plans to travel the state – from schools to prisons – sharing his love of poetry, supporting the state’s writers, and inspiring Nebraskans from all walks of life to express themselves creatively.

As Monday Morning Radio host and reputation coach Dean Rotbart – himself a Pulitzer Prize nominee when he wrote for The Wall Street Journal – points out, Matt joins a lengthy honor roll of Wizard Academy graduates who have been recognized globally for their creativity and professional excellence.

Rotbart explores the role of creativity in society and asks Matt to explain why the arts matter.  You’ll want to hear his answer.

And, you’ll also want to hear his exclusive reading of a chapter from his latest book, The Baby That Ate Cincinnati. So be sure to listen – or if time is short, skip – to the end of this week’s episode.

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Posted: March 12, 2019
Monday Morning Run Time: 38:22

Our Annual Top 10 Countdown of the Year’s Most Popular Episodes

Guest Host Maxwell Rotbart Delivers His Best Casey Kasem Imitation

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Maxwell Rotbart

If the most popular episodes of Monday Morning Radio in 2018 are an accurate barometer, then last year was one filled with both hopes and anxieties for America’s entrepreneurs.

Listeners by the thousands tuned to the weekly podcast, hosted by Wizard Academy alumnus and faculty member, Dean Rotbart, to learn how fellow entrepreneurs were succeeding, overcoming their mistakes, and discovering means to avoid making those errors in the first place.

Join guest host Maxwell Rotbart as he counts down the Top 10 Monday Morning Radio episodes of 2018. Maxwell is the 26-year-old son of host and reputation coach Dean Rotbart, and himself an entrepreneur and radio veteran.

If you missed any of these ten amazing episodes, now is the perfect time to catch up.

  1. Your Company May Very Well Face Opioid-Related Liabilities, Even If You Don’t Sell or Distribute the Painkillers

http://traffic.libsyn.com/mondaymorningradio/Opioid_Crisis.mp3

 

  1. The New Tax Code Will Save Most Listeners to This Podcast Thousands of Dollars
    http://traffic.libsyn.com/mondaymorningradio/Tax_Savings.mp3

 

  1. Forget About Email and Social Networking Marketing: Text Messaging Is Where It’s At

http://traffic.libsyn.com/mondaymorningradio/Mobit.mp3

 

  1. You Can Eradicate Sexual Harassment in Your Organization

http://traffic.libsyn.com/mondaymorningradio/Sexual_Harassment.mp3

 

  1. How Influence and Thought Leadership Are Manufactured in the Competitive Marketplace

http://traffic.libsyn.com/mondaymorningradio/Adam_Witty.mp3

 

  1. If This Company’s Stock Was Publicly Traded – It’s Not – Would You Invest in It?
    http://traffic.libsyn.com/mondaymorningradio/Luminora.mp3

 

  1. Sears Once Resembled the Amazon Juggernaut – What Happened?

http://traffic.libsyn.com/mondaymorningradio/Sears_Bankruptcy.mp3

 

  1. The Time to Call in the ‘Swat Team’ is Before You Ever Need Them

http://traffic.libsyn.com/mondaymorningradio/Armoured_One.mp3

 

  1. CEOs, Celebrities, and Politicians Turn to One Man When Their Reputations Are on the Line

http://traffic.libsyn.com/mondaymorningradio/The_Fixer.mp3

 

  1. Carl Schramm, “The Evangelist of Entrepreneurship,” on the Proven Formula for Success

http://traffic.libsyn.com/mondaymorningradio/Carl_Schramm.mp3

 

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Posted: January 7, 2019
Monday Morning Run Time: 14:35

The Beagle Has Landed: The Metaphorical, Metaphysical Indiana Beagle Steps Up to the Mic as Guest Host

After More Than 300 Episodes, Dean Rotbart Shares What He’s Learned From His Parade of Monday Morning Radio Guests – and What YOU Should Take Away

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Readers of Roy H. WilliamsMonday Morning Memo are well-acquainted with Indiana Beagle, the legendary curator and editor-in-chief of the Rabbit Hole 

Although “Indy” is a metaphorical, metaphysical canine – the twin brother of Intuition, a leading character in the Destinae trilogy – he embodies spontaneous, impulsive, reckless curiosity.

Which is exactly why Monday Morning Radio host and reputation coach Dean Rotbart asked Indy to serve as the guest host of this week’s episode. 

Don’t be fooled, however. Indy’s interview with Dean is not only entertaining, it’s also actionable, as Dean shares a behind-the-scenes look at how Monday Morning Radio is produced and the lessons that Dean has gleaned in the course of hosting and producing more than 300 episodes.

Do his guests all share common traits?  Yes. And no.

Are they all business successes?  More yes, than no.

Might you be a suitable guest for Monday Morning Radio?

Tune in and discover for yourself, not only what it takes to land a slot on Dean’s very popular podcast, but also how you can ace any broadcast or print interview that comes your way.

Arooo! Aroo-Aroooooo!

Direct Download: 
Posted: October 1, 2018
Monday Morning Run Time: 43:03

Practical Business Lessons Gleaned from 2017’s Most Popular Shows

Monday Morning Radio Was Downloaded More Than 350,000 Times Last Year

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Guest Host Maxwell Rotbart

Journey with us as we revisit the 10 most popular podcasts of the year – with stops including the North Carolina truffle miner; the entrepreneurial coach…to 5-year-olds; the business lessons of the Chicago Cubs’ World Series victory; the quote book that will inspire and energize you; and the little free wedding chapel that could.

Which was your favorite episode?

The 2017 countdown is hosted by entrepreneur and radio veteran Maxwell Rotbart, who for three years hosted a weekly half-hour public affairs program on 990 KRKS AM Radio in Denver. Maxwell, 25-years-old, is the son of Monday Morning Radio founder and executive producer, Dean Rotbart.

Launched in June 2012, Monday Morning Radio was downloaded more than 350,000 times in 2017.  Hear highlights from the Top 10 episodes of year, or click on the links below and re-listen to the entire episode. 

 

10

The World’s Most Costly Business Utterances

http://traffic.libsyn.com/mondaymorningradio/Expensive_Sentences.mp3

9

Along Your Path to Success, Avoid This Excursion: The Ego Trip

http://traffic.libsyn.com/mondaymorningradio/Todd_Lemense.mp3

8

Thanks to Sarah Cooper, This Week’s Show – Objectively Speaking – is the Best Ever

http://traffic.libsyn.com/mondaymorningradio/Appear_Smarter.mp3

7

The Amazing Tale of the Chicago Cubs World Series Championship as Told by a Master Storyteller

http://traffic.libsyn.com/mondaymorningradio/Go_Cubs_Go.mp3

6

If the Whole Leaf is not Your Cup of Tea, You May Be Missing a Great Business (and Health) Opportunity

http://traffic.libsyn.com/mondaymorningradio/Tea_Spot.mp3

5

The UnBusiness Story Behind Chapel Dulcinea

http://traffic.libsyn.com/mondaymorningradio/Chapel_Dulcinea.mp3

4

The Wisdom of Teaching Your 5-Year-Old to Think Like a CEO

http://traffic.libsyn.com/mondaymorningradio/VentureLabs.mp3

3

Setting Business Goals and Scoring Them

http://traffic.libsyn.com/mondaymorningradio/Renee_Lopez.mp3

2

It Took This Entrepreneur More Than a Decade To Prove Her Concept

http://traffic.libsyn.com/mondaymorningradio/Nancy_Rosborough.mp3

1

Ray Bard’s New Book is Intended to Help Salespeople; But Don’t Be Fooled

http://traffic.libsyn.com/mondaymorningradio/Ray_Bard.mp3

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Posted: January 1, 2018

Meet the Legendary Kendrick Mercer – Mentor to Some of America’s Most Successful Entrepreneurs

His ‘Whole Self’ is Part of Our DNA, Although Most of Us Don’t Know How to Reawaken It

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82-year-old Kendrick Mercer is a 21st century philosopher who, in the spirit of Socrates, Plato, and Aristotle, has spent his life in the pursuit of truth.

Kendrick lives, works, and writes from his home on Wahsumka Island on Lake Pend Oreille in northern Idaho. Despite the fact that the island has no roads or motor vehicles and is only accessible by boat, corporate CEOS, business owners, politicians and professionals of all variety regularly make the pilgrimage to Kendrick’s scenic home, Stonehaven Cottage, to seek his wise counsel.

Kendrick’s core philosophy centers on what he describes as Whole Self, an instinctive human talent that evolution has chiseled over billions of years into our DNA; but one that most people have lost touch with.

This week, host and reputation coach Dean Rotbart treks to Stonehaven Cottage to talk with Kendrick about his life, human history, his new book titled Whole Self, and what the world might look like if only more people would join Kendrick in his search for truth. You can begin your own pursuit of truth right now.

Direct Download

Game of Thrones Is Serious Business For These Entrepreneurs

A Conversation with Bob Dodge of Artemis Gallery and Phil Michaelson of LiveAuctioneers.com

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Last night – Sunday, July 16th – was the Season 7 premiere of HBO’s smash hit, Game of Thrones, which consistently averages more than 23 million viewers per episode.

One byproduct of the show’s huge popularity is that it has ignited global demand for genuine Viking and medieval collectibles.

This week, on a special double-header edition, host and reputation coach Dean Rotbart showcases two businesses that have ridden the Game of Thrones coattails to phenomenal success.

First, Dean interviews Bob Dodge, co-founder of Artemis Gallery, a leading U.S. auction house selling Viking artifacts and jewelry; and then Dean sets sail on an entrepreneurial voyage of discovery with Phil Michaelson, a senior executive with LiveAuctioneers.com, which runs live auctions in 47 countries worldwide and has hard data on just how “hot” the Viking collectibles market is right now.
Direct Download:
Posted: July 17, 2017
Monday Morning Run Time: 56 minutes 10 seconds