CEO Kevin Hancock Lost His Voice, But Gained a New, Wildly Successful Management Style

Prioritizing Employees Over Customers Benefits Both

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What if employers spoke less and listened more?

In the case of Kevin Hancock, Chairman and CEO of his family’s sixth-generation Maine lumber business, there was little choice after he was diagnosed with spasmodic dysphonia, a rare neurological speaking disorder that made verbal communications difficult. So he let his employees do most of the talking.

Eight years on, Kevin says that the employee-centric model that he instituted at Hancock Lumber, founded in 1848, has generated more profitability since his diagnosis than in the previous 160 years combined.

Kevin’s voice is still halting but his message to host and award-winning journalist Dean Rotbart is crystal clear: Shared leadership generates more employee satisfaction and greater profits.

Be sure to pick up a copy of Kevin’s new book, The Seventh Power: One CEO’s Journey into the Business of Shared Leadership. The book is a bold call for a new form of management where power is dispersed, leadership is shared, and every voice is heard.

Photo: Kevin Hancock, Hancock Lumber
Posted: February 3, 2020
Season Eight, Episode: 32
Monday Morning Run Time: 37:40

Business Magic to Launch the New Year

Guest Host Maxwell Rotbart Reviews 10 of the Best Episodes of 2019

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For the third consecutive year, host and award-winning journalist Dean Rotbart turns the microphone over to his son, Maxwell, who reviews the top business lessons of the past year, gleaned from ten of the weekly guests appearing on Monday Morning Radio.

Among the priceless business insights and actionable tips for success included this week are the gift of struggle; the simple truths of great customer service; the proper care and feeding of bosses; how to build an ironclad brand; and the Bezos method of business growth and risk-taking.

Give Maxwell Rotbart less than an hour to start off the New Year, and he’ll give you a year’s worth of business magic.

Photo: Maxwell Rotbart, Guest Host
Posted: December 30, 2019
Monday Morning Run Time: 54:56

Successful and Charitable Small Business Owners

All Kids Bike® Aims to Teach Every Kindergartener in America to Ride

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In the spirit of the 7th Annual GivingTuesday, this week’s podcast examines the growing number of small business owners who are creating 501(c)(3) nonprofit foundations to buttress their philanthropic efforts.

In the spotlight is Ryan McFarland, a sterling example of CEOs who are giving back in gratitude for their own success.

Ryan is the founder of Strider Sports International and its nonprofit sibling, the Strider Education Foundation, or SEF.

Ryan worked closely with Monday Morning Radio host Dean Rotbart, who is a National Ambassador for the All Kids Bike® movement, to set an audacious goal: teach every child in America how to bike before they reach the first grade.

Through SEF, the All Kids Bike® movement has already donated free bikes, helmets, and training programs to 136 schools in 26 states. And the campaign is just getting pedaling.

Ryan is Dean’s guest on this week’s Monday Morning Radio, sharing the ups-and-downs of simultaneously running a for-profit and not-for-profit organization.

To learn more about All Kids Bike® and support its efforts on GivingTuesday, visit www.allkidsbike.org. To donate now, click here.

Discover the science behind the All Kids Bike® movement by viewing the inaugural All Kids Bike® Health and Education Symposium – five panels featuring global experts on the physical, psychological, and academic benefits of early childhood biking.

Photo: Ryan McFarland (l) All Kids Bike® and Dean Rotbart, Host
Posted: December 2, 2019
Monday Morning Run Time: 48:05

Rob Kessler Is Asking Men to Cut All Ties to Their Business-Casual Shirts

goTIELESS Aims to Disrupt the Men’s Fashion Market with Its Unique Design

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Rob Kessler is on a mission – a mission to eradicate men’s ties.

Aware that 100% of business-casual shirts are designed for ties – yet 90% of the time men don’t wear neckties – he’s invented an entirely new category of shirts – goTIELESS.

Rob comes from good entrepreneurial stock. His pop, Richard Kessler, the Diamond Engagement Ring ‘King’ of Wisconsin, taught him a thing or two about sales and marketing. And it shows.

This week Rob tells host and award-winning journalist Dean Rotbart how he and his partners aim to collar the men’s fashion market.

HOLIDAY GIVING GUIDE:

  • All Kids Bike® ON A MISSION TO TEACH EVERY CHILD IN AMERICA HOW TO RIDE A BIKE IN KINDERGARTEN PE CLASS
  • Chapel DulcineaThe First (and Finest) Free Wedding Chapel in the World 
  • The Stories Behind the SmilesPhotographs and Essays Celebrating the Magic of a Healthy Smile (by Avital Rotbart)

Photo: Rob Kessler, goTIELESS
Posted: November 18, 2019
Monday Morning Run Time: 50 minutes and 24 seconds

Breaking into the U.S. Marketplace from Istanbul is No Easy Task

Rasim Cin, the Visionary Founder of Woppy, Maps His Strategy

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It’s hard enough for American entrepreneurs to launch a new business and gain traction with American consumers.

Doing it from Istanbul, Turkey, primarily in Turkish, as Rasim Cin is doing, complicates the task exponentially.

Rasim is the visionary behind Woppy, a new subscription game-box company that aims to teach kindergarten-age kids STEM skills, without using digital technology. Woppy was recently a participant in the WSJ Tech Live global conference held in Laguna Beach, where Rasim and his team generated a great deal of positive buzz from the world’s high-tech whizzes.

Joining Rasim and host Dean Rotbart for a discussion of the obstacles Woppy faces, and what other businesses can learn about working internationally, is Mel Ayan, an early-stage investor in Woppy.

Photo: Rasim Cin, Woppy
Posted: November 4, 2019
Monday Morning Run Time: 54 minutes, 25 seconds

What’s My Small Business Secret? – Try to Guess Their Special Story!

Meet the Entrepreneurial Superheroes Who Are Helping Dogs Live into Their 20s

[Listen and Profit Now™]Bert Gervis Has Got a Secret

Bert and Tracy Gervis are two successful California entrepreneurs and philanthropic superheroes who own and operate one of the nation’s fastest growing pet food companies.

Their proprietary Gentle Giants Dog and Puppy Foods is helping canines to live twice, even three times longer than average, with many dogs behaving like puppies well into their twenties.

No wonder their wholesome dog food is flying off the shelves of Walmart Supercenters and hundreds of major supermarket outlets nationwide, not to mention on Chewy.com and Petsmart.com.

Bert and Tracy not only don’t take a salary, since 1994, they’ve personally cared for more than 15,000 rescue dogs in their home.

If that’s not impressive enough, this week, on a special “What’s My Small Business Secret” edition of Monday Morning Radio, both Bert and Tracy reveal to host Dean Rotbart their separate background stories that make their accomplishments all the more extraordinary.

[Spoiler Alert: If you just can’t wait to know Bert and Tracy’s secret, skip ahead in the podcast to 35 minutes and 50 seconds, and all will be revealed.]

Photo: Bert John Gervis, Jr. – Gentle Giants Dog & Puppy Foods
Posted: October 28, 2019
Monday Morning Run Time: 1 Hour 8 Minutes

 

If You’re an Entrepreneur, You’ll Relate to the Promise and Perils Faced by Creature Coffee

A Coffeehouse Interview with Michael Craig, Brewing Up Big Dreams and Great Joe

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On paper, at least, Creature Coffee looks like a bad idea.

Founded two years back by Michael Craig, a barista, it is aiming to carve a niche for itself in the crowded and competitive coffee marketplace. To make the task all the more difficult, Creature Coffee is spreading itself between three sales channels: walk-in retailing, online sales, and pop-up coffee bars.

But Michael – like the best entrepreneurs – believes in himself, believes in his concept, and does not believe all the naysayers.

When he launched Creature Coffee, Michael began with a budget of $1,000 – all that he could scrape together at the time.

Today, the success of Creature Coffee is evident, from the non-stop flow of fans into his retail outlet – located in a gentrifying neighborhood of Austin, to the corporate clients he’s attracting, including IBM, American Express, Mercedes Benz, Hitachi, Deloitte, and Dell.

Earlier this month, Monday Morning Radio host and award-winning journalist Dean Rotbart paid a visit to Creature Coffee and shares both good conversation, and a satisfying cup of Columbian expresso, with Michael Craig. 

You can purchase up to 200 varieties of coffee from Creature Coffee online at www.CreatureCoffee.co As always, the plug for this week’s guest comes gratis. Monday Morning Radio never charges its guests to be on the podcast or accepts payments in kind.

Photo: Michael Craig, Creature Coffee
Posted: October 21, 2019
Monday Morning Run Time: 41 minutes 40 seconds